Applications Manager integration with Site24x7

ManageEngine Applications Manager supports integration with Site24x7, the website monitoring service based on the SaaS model. Site24x7 provides effective website uptime monitoring capability so you know how well your sites, hosts, mail servers and web applications are performing from outside your data center. With Site24x7 integration, you can view the uptime and performance status of all your websites from from inside your data center and out on a single console.

Key Benefits

With Site24x7 integration, you can:

• View performance metrics both from within your corporate LAN (Applications Manager Monitoring) and from multiple locations outside your data center (Site24x7 Monitoring).

• Automatically sync the groups of URL(s) configured in Site24x7 with Applications Manager.

• Availability and health reports from over 40+ locations (Servers) inside Applications Manager.

• Single Alarm Console.

Browse through the following topics to understand and configure Site24x7 Data Integration:

• Configuring Site24x7

• Configuring Applications Manager

• Automatic syncing of URL(s) configured in Site24x7

• Associating network device monitors into existing monitor-groups

Configuring Site24x7 for data integration:

Sign up for a Site24x7 account. Once you sign up, you can add monitors as per your requirement.

Configuring Applications Manager:

Once Site24x7 is configured correctly, you need to configure Applications Manager to sync data:

1. Log in to Applications Manager.

2. Click on the Admin tab.

3. Click on Add-on/Product Settings.

4. Click Add New Account in the right-hand corner of the Site24x7 Data Integration table.

5. Enter the following Site24x7 product details:




• API Key

  Site24x7 API Key to import monitors. ( Generating an API key.)



• Account Name

  Your Site24x7 Account Name or Display Name.



• Polling Interval

  Enter the polling interval time in minutes



• Enable Data Collection

  You can use this option to temporarily stop synching alerts from Site24x7 to Applications Manager.



• Enable Automatic Syncing

  Using this option you can automatically sync the groups of URL(s) configured in Site24x7. This works on the assumption that the display names/label set in Site24x7 and Applications Manager are the same. More on Automatic Syncing.



• Import All Monitors

  Using this option you can automatically import all the monitors from Site24x7 into Applications Manager.



6. Click Save button to save the settings.

You can edit account details, disable data collection, fetch data and delete a monitor by clicking the Actions icons in the Site24x7 Data Integration table.

Automatic syncing

If you have enabled the Automatic Syncing option, you can automatically sync the groups of URL(s) configured in Site24x7. This is possible only if the Monitor Group Name in Applications Manager and Group Name in Site24x7 are the same.

The auto-sync will import the Site24x7 monitor into Applications Manager. This monitor group will be displayed as a sub-group under the same group in Applications Manager. The Monitor Group name in Applications Manager will also be compared with the "Monitor Name" itself in Site24x7. If they match, they will be associated to the appropriate Monitor Group in Applications Manager.

The key benefit of associating a site24x7 monitor in Applications Manager is that if a URL is down from a specific location when monitored from Site24x7, it will show the Monitor Group as down in Applications Manager. Thus, your NOC will know that the URL is down and can take action based on that knowledge.

Associating Site24x7 monitors into existing monitor groups

To associate a Site24x7 monitor to a Monitor Group in Applications Manager:

• Click on the Home tab in Applications Manager.

• Under the Default Dashboard, click on a group name in the monitor group table. Monitor Group Information is displayed.

• Click the Associate Monitor link found at the right-side of the page.

• A list of Monitors that are available for associating and those that have already been associated with that Monitor Group is displayed. You can also see a list of Site24X7 monitors.

• Select the check box of the corresponding Monitor from Monitors not present in this Monitor Group list and click Associate.

• You can also remove a Monitor which has already been associated with the Monitor Group by selecting the check box of Monitor(s) under Monitors present in this Monitor Group and clicking Remove.