ManageEngine® Applications Manager


Microsoft Dynamics CRM

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Microsoft Dynamics CRM - Add Monitor

 

Supported versions of Microsoft Dynamics CRM: CRM 2011 and 2013

 

Prerequisites for monitoring Microsoft Dynamics CRM: Click to know about the user previleges and other necessary prerequisites to monitor Microsoft Dynamics CRM.

 

Applications Manager connect with Microsoft Dynamics CRM Application and used to determine the Performance of various services and components of CRM. Follow the steps given below to create a new Dynamics CRM Application monitor:

  1. Click on New Monitor link.

  2. Select Microsoft Dynamics CRM under ERP category.

  3. Specify the Display Name of the CRM Application.

  4. Enter the CRM Host Name or IP Address of the host where the CRM Application runs.

  5. Select the Version number from the drop-down menu.

  6. If you choose the Use Below Credentials option, then enter the credentials - UserName and Password of the Host Machine.

    UserName - To monitor a Microsoft Dynamics CRM application, use Administrator user account which has the permission to excute WMI queries on 'root\CIMV2' namespace of the CRM Server.

    Password - Password of the above user who has the permissions to execute WMI Queries.

    If you choose the Select from credential list option, then select the respective credential from preconfigured credential list.

  7. Select Enable Event Log Monitoring if you wish to monitor event logs.

  8. Specify the Polling Interval in minutes.

  9. Choose the Monitor Group with which you want to associate the Dynamics CRM monitor to, from the combo box (optional). You can choose multiple groups to associate your monitor.

  10. Click Add Monitor(s). This discovers the Dynamics CRM Application from the network and starts monitoring it.

 

See Also

Monitor Information - Microsoft Dynamics CRM | Create Other New Monitors

 

 

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