ManageEngine® Applications Manager


Mail Servers

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Mail Servers

 

The following are the different mail servers supported by Applications Manager:

Exchange Server

 

Exchange Server Versions Supported: Exchange 2013, Exchange 2010, Exchange 2007, Exchange 2003 and older versions.

 

Prerequisites for monitoring Exchange Server: Monitoring of Exchange Server is possible only if Applications Manager is running in a Windows System. Refer Prerequisites Section.

 

Attributes Monitored: Refer Exchange Server Parameters to know more about the attributes monitored.

 

To create a Exchange Server Monitor, follow the given steps:

  1. Click on New Monitor link. Choose Exchange Server under Mail Servers.

  2. Enter a Display name for the new monitor that you're going to add.

  3. Enter the IP Address or hostname of the host in which the Exchange Server is running.

  4. Select Exchange Server version - Exchange 2013, Exchange 2010, Exchange 2007, Exchange 2003 or below

  5. Select the Server Role to be monitored.

  6. Choose the Exchange Server Services you want to monitor from the list.

  7. You can enter your own credential details or select preconfigured credentials details in Credentials Manager. If you wish to enter your own credentials, specify username and password details for this monitor.

  8. Choose the Mode of Monitoring - Powershell or WMI.(Know more about using the Powershell option). By default, the connectionURI will be detected. If neccessary, it can be customized.
  9. Provide the port number in which Exchange Server is running. Also, you can provide multiple ports separated by commas.

  10. Enter the polling interval time in minutes.

  11. If you are adding a new monitor from an Admin Server, select a Managed Server.

  12. Select the Exchange Server Services you want to monitor.

  13. Provide the authentication details User Name\ Domain Name and Password for the system in which Exchange server is running.

  14. Choose the Monitor Group from the combo box to which you want to associate the Monitor (optional). You can choose multiple groups to associate your monitor.

  15. Click Add Monitor(s). This discovers the Monitor from the network and starts monitoring them.

Know more about Exchange Server's component-specific performance counters that Applications Manager monitors.

Note:

Monitoring of Exchange Server is possible only if Applications Manager is running in a Windows System. Also, Exchange Server monitor will work only if WMI is enabled in the remote machine in which Exchange Server is running.

Exchange Monitoring now supports data collection in two ways :

  • WMI - For users who have not installed /don't require powershell

    In the new monitor page- Choose the WMI Mode of Monitoring

    Mailbox and Database Statistics for Mailbox Server Role is not available for this setting.

  • Powershell:

    In the new monitor page, Choose the Powershell Mode of Monitoring and provide the connectionURI.

    To use Powershell for datacollection make sure the proper steps have been followed to enable powershell remoting.
    If the user has not modified any ports or connectionURI, it need not be customized. Default value for connectionURI will be used.

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Mail Server

 

To create a Mail Server Monitor, follow the steps given below:

  1. Click on New Monitor link. Choose Mail Server

  2. Select a Display Name.
  3. Enter the IP Address or hostname of the host in which the SMTP server is running.

  4. You can check the Secure Connection(SSL) option to enable TLS for securing data transmission between Applications Manager & other applications.
  5. Enter the SMTP Port number.

  6. Enter an email address available in that SMTP server.

  7. If the SMTP server requires authentication, specify the User Name and Password by clicking SMTP Server requires Authentication field.

  8. If the POP/Imap service is in a different host, specify its POP/Imap Host (host where POP service runs) and POP Port. Also provide the authentication details User Name and Password for the POP service. If the SMTP and POP/Imap service are running in the same host, then ignore this step. Check the Secure Connection(SSL) option to enable TLS for securing data transmission

  9. Enter the message to appear in the subject of the mail.

  10. Enter the timeout in seconds.

  11. Enter the polling interval time in minutes, in Polling Interval field.

  12. If you are adding a new monitor from an Admin Server, select a Managed Server.

  13. Choose the Monitor Group from the combo box with which you want to associate Mail Server Monitor (optional). You can choose multiple groups to associate your monitor.

  14. Click Add Monitor(s). This discovers the Mail server from the network and starts monitoring them.

If you have added Monitors and not associated them with a Monitor Group, you can do this manually anytime. For information on associating a Monitor with a Monitor Group, refer to Associating Monitor with Monitor Groups topic.

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