End User Monitoring (EUM)

End User Monitoring (EUM) provides the ability to monitor the health and performance of services from multiple locations outside your corporate firewall. This capability provides you greater visibility into the user experience and behaviors of these services and helps in detecting potential performance problems before end users are affected. It also enables you take steps to improve the user experience of business-critical services.

End user monitoring can be enabled by installing agents in client locations and configuring your monitors to make use of these agents for monitoring. The monitors currently supported by the EUM agent include Ping, DNS, Mail Server, LDAP server and Real Browser Monitor (RBM).

Browse through the following topics to understand EUM better:

• How does End User Monitoring work?

• Installing EUM agent

• EUM Dashboard